News

April 2007 Issue

Top Stories

• Fair Housing
  The concept of “workforce housing” is gaining popularity as a way to think about resolving our affordable housing shortage. But as with many newly coined terms, its meaning can be a bit elusive.

• Fair Housing Quiz
  It’s back … the ever-popular fair housing quiz. Test your knowledge. Do you know the fair housing laws?

• Fair Housing Restrictions on Municipal Action
  The reach of the federal Fair Housing Act extends beyond private parties. Municipal land use restrictions, which bar development of multifamily housing and/or affordable housing may violate the fair housing laws.

• Providing Good Customer Service
  The key to good customer service is to learn the customer’s needs and determine how to best meet those needs. That includes asking about special needs so that your business relationship is comfortable, fair and successful.