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WRA Resource Area
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Other WRA Resources
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Introduction
David's Story
Funding & Other Home Purchase Resources
Census Shows Wisconsin Becoming Older & More Diverse
Removing Barriers to Good Service
- It's Not Discrimination To Provide Good Customer Service
- Appropriate Terminology
- Positive Language
- Language to Avoid
- Communicating With The Buyer
- Telephone
- Written Materials
- Interpreters
- Qualified Interpreters - Hearing Impairments
- Language Interpreters
- Workers with an Interpreter
- First Meeting With The Buyer
- Accessible Meeting Place
- Transportation
- Care Providers, Guardians, Family, and Friends
- Attorneys, accountants, and Other Advisors
- Consent For Interpretation Services sample form
- Prequalification For Financing
- Identifying The Type Of Property Desired
- Physical Features
- Other Considerations
- Showing Properties
- Writing The Offer To Purchase
- Home Inspection
- Closing
- Celebrate
The Accessibility Features Report
Conclusion
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