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Other WRA Resources
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Federal Telephone Solicitation Law
The rules for the use of the National Do Not Call Registry come
from both the Federal Trade Commission (FTC) and the Federal
Communication Commission (FCC). The FTC rules apply to interstate
(between states) calls while the FCC regulations apply to both
intrastate (within the state) as well as interstate calls, and
include mobile and cell phones, not just residential telephone
numbers. Calls to a consumer's residence or cell phone that
encourage the purchase, rental or investment in property, goods or
services are regulated. For REALTORS®, this generally includes
cold calling, calls to owners with cancelled or expired listings,
calls to FSBOs and calls to consumers referred by others.
REALTORS® placing these calls should check whether the phone
number is on the national registry if an exception does not apply.
Federal
Resources
Click on a topic below
to see an expanded list of more information.
WRA
Resources
Wisconsin No Call Law
REALTORS® may risk penalties and possible litigation unless
they register as telephone solicitors or adjust their business
practices. A "telephone solicitation" is defined by DATCP as an
unsolicited telephone call that encourages the consumer to
purchase property, goods or services, or a call that is part of a
plan or scheme to encourage the consumer to buy property, goods or
services. These "telephone solicitation" calls include traditional
telemarketing activity and also may affect the telephone calls a
REALTOR® makes to his or her clients or customers to remind them
to order the septic test required by the offer contingency or to
obtain an insurance binder for closing.
No agent can legally make a "telephone
solicitation" call to a Wisconsin residence unless the Broker is registered with DATCP or unless the purpose of the call is
exempt.
WRA
Telemarketing Lawsuit Resources
State of Wisconsin Resources
Consumer Resources
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