WRA Class Rules and Cancellation Policy

WRA classroom policy

  • Check-in opens 30 minutes before class (may vary depending on location).
  • Late students are not allowed into class.

WRA cancellation and refund policy

Live classes 

  • The WRA reserves the right to cancel the course or event if not filled. Should a course be cancelled, registration fees will be refunded in full.
  • Student cancellations must be in writing prior to the start of the course or event and will be refunded minus a $25 cancellation fee. Some conferences and conventions have additional cancellation and refund restrictions.
  • Registrations cannot be transferred between students or attendees. 
  • Sales pre-license attendance policy: Attendance is mandatory. Missed hours must be made up and cannot be made up until conclusion of the classroom portion of the course. All make-ups must be completed within seven days after the conclusion of the classroom portion of the course. An individual will not receive a certificate of completion for the course until missed hours are completed. An absence of more than two days will result in termination of enrollment in the course with an option to attend the course at a later date or transfer to a distance learning format, which may involve a transfer fee. If absence results in termination of enrollment, no refund will be issued. 
Distance learning programs
  • Sales and broker pre-license students have six months from the date of registration to complete the course.
  • Student cancellations for distance learning programs must be in writing within two weeks of registration and prior to accessing the course work. Students will be refunded minus a $25 cancellation fee.
  • Course materials must be returned at a student’s expense and in reusable and resalable condition. The request for cancellation will not be processed until materials have been received by the WRA.
  • Registrations cannot be transferred between students.

Other WRA products and publications

  • WRA products and publications must be returned at student’s expense within two weeks of purchase. Refunds will not be processed until materials have been received by the WRA in reusable and resalable condition. 

 Technical Colleges

  • Returns may be made for a 100 percent credit if made within 30 days of purchase. There will be a 15 percent restocking fee on returns made after 30 days but before 60 days from the date of purchase. No credit will be given on orders 60 days or older or on outdated materials. Technical colleges will be notified of pending publication changes 60 days prior to publication. All products must be returned in reusable condition. 
Special events (Appraisal Conference, Broker Summit, Annual Convention, Destination CE, A Home for Everyone Conference, REALTOR® & Government Day and Winter Convention):
  • Special events including the ones listed above may have additional cancellation restrictions. Consult event details on event webpage(s) for policy information. 

WRA pre-license course format transfer and extension policy

  • Sales and broker pre-license students can transfer between a classroom, On Demand or Online course with books for a $100 transfer fee. If the original registration was an On Demand or Online course with books, the transfer request must be received within six months of the original date of registration.
  • A maximum of two transfers is allowed for each original course registration. After two transfers, the student needs to complete the course in the format in which the student last transferred to, or place an order and pay for a new course registration.
  • There are no refunds on transfer fees.
  • If additional time is needed to complete a pre-license course, the WRA will have sole discretion in determining whether or not an extension would be possible, with the maximum possible extension being 90 days from the original course expiration date for a $100 fee.

The WRA reserves the right to revise these policies at any time.
Students who have registered through a brokerage firm must contact the firm, as policies may vary.

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