WRA Online Course Tech Support

WRA online courses require a high bandwidth (broadband) internet connection. You can test your bandwidth at speedtest.net.

The PDF version of your coursebook can be downloaded from a button on the top right of your online course screen — find the button that says "print topic" or "print" when accessing your course. Your web browser should open the file, but you may need a PDF reader such as Adobe Reader.

If you cannot download materials or open links in the course, you may need to disable a pop-up blocker in your browser.


If you are experiencing problems with streaming video, try the following:

  • Refresh your browser (click on icon or on F5 key).
  • Close your browser and re-open it.
  • Clear your browsing data, then close and re-open your browser again.
  • Try a different browser, such as Google Chrome.
  • Log out of wra.org and back in.
  • Restart your computer or device.
Have a CE or licensing question? Visit the WRA's CE FAQ webpage at wra.org/CEFAQ
Still need help? Contact the WRA at 608-241-2047 or educate@wra.org.
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