Converting Leads into Closings
8:30 a.m. – 5:00 p.m. — Monday, September 14, 2015
Whether you’re new to the industry or an established professional, keeping your database fresh and maintaining a flow of potential customers is crucial to your success. Attracting leads is vital, but if you don’t have effective systems for convert leads into closings, you’re leaving money on the table. This course highlights both traditional and digital approaches to identifying and closing more customers. This course will cover all aspects of a successful customer interaction experience — including attraction, first contact, needs analysis, incubation, conversion, closing and beyond.
This course will help you to:
- Develop systems for capturing, converting and tracking leads.
- Implement customer-focused campaigns that highlight consistent touches via various channels.
- Integrate technical tools to enhance the efficiency and responsiveness of your lead management.
- Set priorities for lead conversion and create an action plan for achieving them.
Instructor: Chandra Hall
Notice: New Testing Format
The CRS Council now requires you to take the final exam online. Bring your mobile device or laptop to take the test and receive your results immediately. Sorry, no hard-copy exams will be available. A CRS online account is not necessary.
Course counts as 8 CRS credits and submitted for 2015-2016 CE elective credit.
Register online: Click here.
More CRS information: